This week, I had a rude awakening with a visit to the Apple store. I thought we had sent up for a class on using my new I Pad. Showing up at the correct time, we were ushered to the training area to wait … and wait. We watched as customers came and left. Finally, John found an Apple clerk that was willing to help if I had any questions.
“How do you turn off the small touch screen on the keyboard?”
Because of the location of the screen, My index finger kept touching the screen changing where I was on the I Pad.
The Tech switched, tapped and scrolled through options
“Madam , I can make the screen need a tap instead of a touch but I can’t turn off the screen.”
“Really? I keep touching it. What do you suggest?”
“You could try to cover the screen with material”, the clerk suggested.
This was the only option offered, I thought aloud
“Get the manager.”
Thinking of my options, I whined,” What can I do to make this devise more user Friendly?”
The manager clicked and scrolled then used her phone to call another manager in the hierarchy of Apple’s store. I was given two numbers to call for Accessibility Support. I just wanted to disable a screen.
Now, I am discovering changes to the I Pad made during the help session at Apple. I wish I could go back to my old Non AI smart devise. Wish me luck!
*** Poem “I Get By With A Little Help From My Device”
I went to the experts, seeking advice.
“How do You disable this? Please advise.”
Swipe, tapping, scroll. What do they do?
“Cover the screen. That’s all you can do.”
carolaspot@aol.com
copyrighted 10/27/25